Log in

Try membership now

Log in

Try membership now

Pagalbos centras

Frequently asked questions

General

HOW TO PARTICIPATE IN AN AUCTION?

WHY SHOULD I BE A PART OF THE POPPRI CLUB MEMBERSHIP? WHY SHOULD I PAY FOR IT?

HOW DO THE FASHION AUCTIONS WORK ONLINE?

ENGLISH (RISING PRICE) AUCTION

PICKED THE ITEM THAT I ADORE - WANT TO PURCHASE IT HERE AND NOW!

ARE YOU SELLING AUTHENTIC PRODUCTS?

CAN YOU MEASURE AN ARTICLE OF CLOTHING FOR ME?

I BOUGHT THE WRONG COLOUR & SIZE. CAN YOU SEND ME A DIFFERENT COLOUR OR SIZE?

I LIVE LOCALLY. CAN I PICK UP MY ORDER?

Ordering & Payments

CAN I ELIMINATE THE ITEM FROM MY CART (BILL)?

WHY DID I RECEIVE MORE THAN ONE BILL IN FEW HOURS?

PAYMENT

HOW DO I KNOW IF MY ORDER WENT THROUGH SUCCESSFULLY?

IS IT POSSIBLE TO CHANGE OR CANCEL MY ORDER?

HOW DO I ENTER A DISCOUNT CODE?

Shipping & Delivery

WHERE DO YOU SHIP TO?

HOW MUCH DOES SHIPPING COST?

HOW LONG AFTER THE PAYMENT WILL YOU DISPATCH THE ORDER?

HOW LONG WILL IT TAKE TO GET MY ORDER?

DELIVERY TIME FRAME:

HOW DO I CHANGE MY SHIPPING ADDRESS AFTER I HAVE ALREADY PAID FOR AN ITEM?

WILL I BE ABLE TO TRACK MY ORDER?

FROM WHERE ARE ORDERS SHIPPED?

SHIPPING EXCLUSIONS

SHIPPING FOR INTERNATIONAL CUSTOMERS

Returns & Exchanges

CAN I RETURN THE ITEM I HAVE PURCHASED FROM YOU?

HOW DO I REQUEST A RETURN?

CAN I EXCHANGE AN ITEM?

WHAT DO I DO IF SOMETHING I PURCHASED IS NOT AS DESCRIBED?

WHEN I WILL GET MY REFUND?

DO I HAVE TO PAY FOR THE RETURN?

Buy back program

WHAT IS THE BUY BACK PROGRAM?

HOW DOES IT WORK?

HOW CAN I START USING BUY BACK PROGRAM?

Reset password

Change language

Select